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Start   >  Master's & postgraduate courses  >  Education  >  Lifelong learning course in Business Process Management (BPM)
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Program

Edition
7th Edition
Credits
9 ECTS (78 teaching hours)
Modality
Face-to-face
Language of instruction
Spanish
Fee
Contact us
Notes payment of enrolment fee and 0.7% campaign
Registration open until the beginning of the course or until end of vacancies.
Start date
Start date: February 2020
End date: July 2020
Timetable
Thursday: 18:30 to 21:30
Taught at
Tech Talent Center
C/ de Badajoz, 73-77
Barcelona
Why this programme?

BPM in an innovative process management methodology. It is the cornerstone of a modern corporate technology architecture focused on facilitating and supporting digital transformation.

Major corporations (banks, insurance companies, telephone/mobility operators, etc.) are incorporating it in order to be able to compete successfully with new digital native companies. During the Business Process Management (BPM) course we will give you the keys to how to configure and put forward this architecture in your organisation.

BPM processes are an immense source of data in the organisation's operations. Throughout the course, we will be showing you in a practical way how to use modern analytical tools giung beyond traditional BI tools, and how to effortlessly obtain valuable information, dashboards and predictions, because the system itself suggests what information can be obtained and how it should be presented, so that it is as useful to the organisation as possible.

On this course you will learn in a practical way about the benefits you can achieve by dealing with BPM initiatives in the company, and how to properly focus projects in terms of planning and estimating efforts and costs. It will help you answer these and many other questions, and position yourself as your company's leader in the initiative of the massive implementation of BPM processes - the greatest methodological and technological callenge that your organisation will confront in the coming years. In short, you will be trained as a specialist BPM professional.


Aims
  • To consolidate the concepts around the concept of "BPM", such as efficiency, effectiveness, business rules and case management.
  • To understand the major advantages involved in analysing, modelling and documenting business processes aligned with organisations' strategic objectives.
  • To learn about tried and tested highly successful methods for implementing BPM solutions, which enable you to carry out plans that are realistic, successful, viable and sustainable.
  • To learn at first hand about case studies of companies that have decided to "do BPM," along with the lessons learned and best practices. 
  • To apply real market leading solutions on practical basis, with a broad overview of the solutions on the market.
  • Understanding the keys to why BPM is the crux of the digital transformation of businesses, acting as the driving force behind innovation in processes.
Who is it for?
  • Professionals wishing to consolidate their knowledge base on Management of/for processes.
  • Professionals engaged in improving the efficiency of their companies, wishing to clarify their doubts about BPM.
  • Professionals who see management of/for processes as a tool for enhancing their employability and professional development. 
  • College graduates (or students in their last year) motivated by business improvement through proper management of processes.
  • Professionals and graduates wishing to supplement their knowledge with a range of skills inherent in Management of/for processes (analysis, synthesis,      communication, government, BPM project management).

 

Training Content

List of subjects
2 ECTS 15h
Process oriented data science
  • Automatic discovery of processes: exploiting existing information in an organization with the aim of deriving the AS-IS model.
  • Conformance analysis of processes and regulations: relating reality and models.
  • Navigation in the process based on the data: performance, decision points, social-network analysis, etc.
7 ECTS 63h
Business Process Management: la eficiencia en los procesos de negocio
  • Basics of BPM: What is BPM? Real cases.
  • BPM in the context of the company.
  • Review of case studies and tools used.
  • How to ask for and propose a BPM project with guarantees of success?.
  • Technical overview of BPM for laypersons.
  • How can we measure the goals that can be achieved with BPM?
  • Practical view of process modelling.
  • A methodology for successful implementation of BPM solutions.
  • Profiles, capabilities and requirements of BPM professionals.
  • Process Inventory, Variation Analysis, and Roadmap; the answer to your BPM roadmap.
  • Lean Six Sigma and BPM.
  • The BPM Journey or "How to take the BPM journey to success."
  • Process architecture: laying the foundations for a productive processes model.
  • BPM Governance; the keys to success in BPM project management.
  • The concept of Process Discovery; good practices for process analysis.
  • Process modelling: AS-IS.
  • Applying business rules.
  • Identifying improvements and defining TO-BE.
  • Construction of a case study using the methodology.
  • BPM and Mobility.
  • Process Data Mining; analysing process data to optimise the business.

 

The UPC School reserves the right to modify the contents of the programme, which may vary in order to better accommodate the course objectives.
Degree
Lifelong learning diploma issued by the Universitat Politècnica de Catalunya. Issued pursuant to art. 34.1 of Organic Law 4/2007 of 12 April, amending Organic Law 6/2001 of 21 December, concerning Universities. To obtain this degree it is necessary to have an official. Otherwise, the Fundació Politècnica de Catalunya will only award them a a certificate of completion.

Learning methodology

The teaching methodology of the programme facilitates the student's learning and the achievement of the necessary competences.

Learning tools
Participatory lectures
A presentation of the conceptual foundations of the content to be taught, promoting interaction with the students to guide them in their learning of the different contents and the development of the established competences.
Practical classroom sessions
Knowledge is applied to a real or hypothetical environment, where specific aspects are identified and worked on to facilitate understanding, with the support from teaching staff.
Solving exercises
Solutions are worked on by practising routines, applying formulas and algorithms, and procedures are followed for transforming the available information and interpreting the results.
Case studies
Real or hypothetical situations are presented in which the students, in a completely participatory and practical way, examine the situation, consider the various hypotheses and share their own conclusions.
Success stories
Outstanding business knowledge and experiences with high added value acquired during an outstanding professional career are presented and shared.
Flipped classroom
The contents are prepared prior to the face-to-face lessons. Practical sessions take place in the classroom, which enable understanding and application of concepts to real cases and the expansion of knowledge with more technical and specialised details.
Assesment criteria
Attendance
At least 80% attendance of teaching hours is required.
Level of participation
The student's active contribution to the various activities offered by the teaching team is assessed.
Solving exercises, questionnaires or exams
Individual tests aimed at assessing the degree of learning and the acquisition of competences.
Work out projects
Studies on a specific topic, by individuals or groups, in which the quality and depth of the work is assessed, among other factors.
Completion and presentation of the final project
Individual or group projects in which the contents taught in the programme are applied. The project can be based on real cases and include the identification of a problem, the design of the solution, its implementation or a business plan. The project will be presented and defended in public.
Work placements & employment service
Students can access job offers in their field of specialisation on the My_Tech_Space virtual campus. Applications made from this site will be treated confidentially. Hundreds of offers appear annually of the UPC School of Professional & Executive Development employment service .The offers range from formal contracts to work placement agreements.
Virtual Campus
The students on this lifelong learning course will have access to the My_Tech_Space virtual campus, an effective work and communication platform for students, lecturers and course directors and coordinators. My_Tech_Space allows students to find background material for their classes, to work in teams, ask their lecturers questions, consult their marks, etc.

Teaching team

Academic management
  • Gutiérrez Villar, Juan Ramón
    Telecommunications Engineer from the Polytechnic University of Catalonia and Certified Lean Six Sigma Green-belt. He has developed his career in the field of Technology Consulting and Process in leading companies (IBM Global Business Services, PricewaterhouseCoopers (PwCC)) in which it has assumed leadership roles Practices Document Management and Process Management, both locally and European. Currently he's Responsible for Europe of services Consulting Solutions Process Management (BPM). He has worked as a consultant with a wide range of companies in the financial sector (Caja Madrid, Barclays) and pharmaceuticals (Roche, Novartis, Esteve, Almirall, Grífols) environments where information management and processes has a close relationship with Quality Management and Efficiency Improvement.
Teaching staff
  • Gutiérrez Villar, Juan Ramón
    Telecommunications Engineer from the Polytechnic University of Catalonia and Certified Lean Six Sigma Green-belt. He has developed his career in the field of Technology Consulting and Process in leading companies (IBM Global Business Services, PricewaterhouseCoopers (PwCC)) in which it has assumed leadership roles Practices Document Management and Process Management, both locally and European. Currently he's Responsible for Europe of services Consulting Solutions Process Management (BPM). He has worked as a consultant with a wide range of companies in the financial sector (Caja Madrid, Barclays) and pharmaceuticals (Roche, Novartis, Esteve, Almirall, Grífols) environments where information management and processes has a close relationship with Quality Management and Efficiency Improvement.

Associates entities

Collaborating partners

Testimonials & news

Testimonials

Estoy iniciando mi carrera profesional y dirigiéndola hacia el mundo de las operaciones. Es por ese motivo que decidí realizar un programa en BPM (Business Process Managament), un curso que me permitiese aportar competencias en el lanzamiento de nuevos productos o estrategias a la hora de plantear un proceso de optimización. Sin duda, me ha aportado conocimientos y know how en el campo de las operaciones, a través de la introducción al análisis generalista o visión global sobre cómo se realiza este tipo de proyectos así como los principales temas que engloban a la disciplina del BPM, en una gran compañía como es IBM; tanto desde el punto de vista de la planificación como la estimación de esfuerzos que un proyecto de estas características requiere y en segundo lugar, por la documentación necesaria que se extrae de un proceso de estas dimensiones mediante la herramienta específica de IBM BlueWorksLive.

Jorge Parellada Engineering Manager en JPL Ingeniería y Consultoría

Blog News
Formación a medida en BPM para la empresa AMARIS
Formación a medida en BPM para la empresa AMARIS
30-11-2018
Formación a medida en BPM para la empresa AMARIS
Formación a medida en BPM para la empresa AMARIS
30-11-2018

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  • If you want to start the registration procedure.
How to start admission
To start the enrolment process for this programme you must complete and send the form that you will find at the bottom of these lines.

Next you will receive a welcome email detailing the three steps necessary to formalize the enrolment procedure:

1. Complete and confirm your personal details.

2. Validate your curriculum vitae and attach any additional required documentation, whenever this is necessary for admission.

3. Pay €110 in concept of the registration fee for the programme. This fee will be discounted from the total enrolment fee and will only be returned when a student isn't admitted on a programme.

Once the fee has been paid and we have all your documentation, we will assess your candidacy and, if you are admitted on the course, we will send you a letter of acceptance. This document will provide you with all the necessary information to formalize the enrolment process for the programme.




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