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Start   >  Master's & postgraduate courses  >  Education  >  Lifelong learning course in Business Process Management (BPM)
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  • discount
    10% discount if you enrol before 31th July

Programme

Edition
8th Edition
Credits
10 ECTS (90 teaching hours)
Delivery
Face-to-face
Language of instruction
Spanish
Fee
€2,350  €2,115 (10% discount if you enrol before 31th July)
Notes payment of enrolment fee and 0,7% campaign
Registration open until the beginning of the course or until end of vacancies.
Start date
Start date: 18/02/2021
End date: 17/06/2021
Timetable
Tuesday: 6:30 pm to 9:30 pm
Thursday: 6:30 pm to 9:30 pm
Taught at
Tech Talent Center
C/ de Badajoz, 73-77
Barcelona
Why this programme?

The Business Process Management (BPM) is an innovative process management discipline which is based on breakthroughs in the analysis of information and backed by technology. It has become the key piece of modern corporate technological architecture for facilitating and supporting digital transformation. Corporations of all sizes (banks, insurance companies, telephone/mobility operators, industrial companies, etc.) are now using it in order to be able to compete successfully with the new digital native companies.

During the lifelong learning course in Business Process Management (BPM) you will discover the keys to setting up and using this architecture within your organisation, and you will see examples of real applications to contribute to improving and optimising processes and technologies such as Artificial Intelligence, the Internet of Things and Process Mining.

The contents will teach you how to use analytical tools in a practical way, moving beyond traditional business Intelligence (BI) tools, and how to obtain valuable information, dashboards and predictions. This is all aimed at achieving the correct focus on projects in terms of planning, estimation of work and costs.

We will help you position yourself as a leader in the initiative behind the massive deployment of BPM processes - the biggest methodological and technological challenge your organisation will face in the coming years.

Aims
  • To consolidate the concepts around the concept of BPM, such as efficiency, effectiveness, business rules and case management.
  • To understand the major advantages involved in analysing, modelling and documenting business processes aligned with organisations' strategic objectives.
  • To learn about tried and tested highly successful methods for implementing BPM solutions, which enable you to carry out plans that are realistic, successful, viable and sustainable.
  • To learn at first hand about case studies of companies that have decided to "do BPM," along with the lessons learned and best practices. 
  • To apply real market leading solutions on practical basis, with a broad overview of the solutions on the market.
  • Understanding the keys to why BPM is the crux of the digital transformation of businesses, acting as the driving force behind innovation in processes.
Who is it for?
  • Professionals wishing to consolidate their knowledge base on Management of/for processes.
  • Professionals engaged in improving the efficiency of their companies, wishing to clarify their doubts about BPM.
  • Professionals who see management of/for processes as a tool for enhancing their employability and professional development. 
  • College graduates (or students in their last year) motivated by business improvement through proper management of processes.
  • Professionals and graduates wishing to supplement their knowledge with a range of skills inherent in Management of/for processes (analysis, synthesis, communication, government, BPM project management).
  • Professionals and graduates interested in the application of the latest technological innovations (Artificial Intelligence, Process Mining, Advanced Analytics, Internet of Things) to the operational improvement of companies.

 

Training Content

List of subjects
7 ECTS 66h
Business Process Management: the efficiency in business processes
  • Basic concepts in BPM. What is BPM? Real cases.
  • BPM in the context of the company.
  • Market vision of BPM solutions.
  • How to request and propose a BPM project with guarantees of success?
  • BPM technical vision for «non-technicians».
  • How to measure the objectives that can be achieved with BPM?
  • Practical vision of process modeling.
  • A successful methodology for the implementation of BPM solutions.
  • Profiles, capacities and requirements of the professionals involved in the BPM.
  • Process inventory variation analysis and roadmap (PIVAR): the solution to the BPM work plan.
  • Read six sigma and BPM.
  • The BPM journey or "how to make the BPM journey to success"?
  • BPM governance: the keys to success in managing BPM projects.
  • The concept of business process discovery (BPD). Good practices for process analysis.
  • Identification of improvements and definition of to-be.
  • Process data mining: analyzing process data to optimize the business.
  • Conceptual and practical presentation of the process cluster ...
2 ECTS 15h
Process oriented data science
  • Automatic discovery of processes: exploiting existing information in an organization with the aim of deriving the as-is model.
  • Conformance analysis of processes and regulations: relating reality and models.
  • Navigation in the process based on the data: performance, decision points, social-network analysis, etc.
1 ECTS 9h
New applied technologies for process management: Artificial Intelligence and Internet of Things
  • Introductory concepts to the artificial intelligence and internet of things technologies.
  • Benefits and usual points of application of these technologies on process management.
  • Review of real application examples (of these technologies in process management).
The UPC School reserves the right to modify the contents of the programme, which may vary in order to better accommodate the course objectives.
Degree
Lifelong learning diploma issued by the Universitat Politècnica de Catalunya. Issued pursuant to art. 34.1 of Organic Law 4/2007 of 12 April, amending Organic Law 6/2001 of 21 December, concerning Universities. To obtain this degree it is necessary to have an official. Otherwise, the Fundació Politècnica de Catalunya will only award them a a certificate of completion.

Learning methodology

The teaching methodology of the programme facilitates the student's learning and the achievement of the necessary competences.

Learning tools
Participatory lectures
A presentation of the conceptual foundations of the content to be taught, promoting interaction with the students to guide them in their learning of the different contents and the development of the established competences.
Practical classroom sessions
Knowledge is applied to a real or hypothetical environment, where specific aspects are identified and worked on to facilitate understanding, with the support from teaching staff.
Solving exercises
Solutions are worked on by practising routines, applying formulas and algorithms, and procedures are followed for transforming the available information and interpreting the results.
Case studies
Real or hypothetical situations are presented in which the students, in a completely participatory and practical way, examine the situation, consider the various hypotheses and share their own conclusions.
Success stories
Outstanding business knowledge and experiences with high added value acquired during an outstanding professional career are presented and shared.
Flipped classroom
The contents are prepared prior to the face-to-face lessons. Practical sessions take place in the classroom, which enable understanding and application of concepts to real cases and the expansion of knowledge with more technical and specialised details.
Assessment criteria
Attendance
At least 80% attendance of teaching hours is required.
Level of participation
The student's active contribution to the various activities offered by the teaching team is assessed.
Solving exercises, questionnaires or exams
Individual tests aimed at assessing the degree of learning and the acquisition of competences.
Work out projects
Studies on a specific topic, by individuals or groups, in which the quality and depth of the work is assessed, among other factors.
Completion and presentation of the final project
Individual or group projects in which the contents taught in the programme are applied. The project can be based on real cases and include the identification of a problem, the design of the solution, its implementation or a business plan. The project will be presented and defended in public.
Work placements & employment service
Students can access job offers in their field of specialisation on the My_Tech_Space virtual campus. Applications made from this site will be treated confidentially. Hundreds of offers of the UPC School of Professional & Executive Development employment service appear annually. The offers range from formal contracts to work placement agreements.
Virtual campus
The students on this lifelong learning course will have access to the My_ Tech_Space virtual campus - an effective platform for work and communication between the course's students, lecturers, directors and coordinators. My_Tech_Space provides the documentation for each training session before it starts, and enables students to work as a team, consult lecturers, check notes, etc.

Teaching team

Academic management
  • Gutiérrez Villar, Juan Ramón

    Telecommunications Engineer from the Polytechnic University of Catalonia and Certified Lean Six Sigma Green-belt. He has developed his career in the field of Technology Consulting and Process in leading companies (IBM Global Business Services, PricewaterhouseCoopers (PwCC)) in which it has assumed leadership roles Practices Document Management and Process Management, both locally and European. Currently he's Responsible for Europe of services Consulting Solutions Process Management (BPM). He has worked as a consultant with a wide range of companies in the financial sector (Caja Madrid, Barclays) and pharmaceuticals (Roche, Novartis, Esteve, Almirall, Grífols) environments where information management and processes has a close relationship with Quality Management and Efficiency Improvement.
Teaching staff
  • Carmona Vargas, Josep
    View profile in futur.upc
    Coordinator of the subject of Programming at the Faculty of Computing of Barcelona. Member of the PADS-UPC group, on data science and processes. Performs research in process mining, business process management and data science.
  • Gutiérrez Villar, Juan Ramón

    Telecommunications Engineer from the Polytechnic University of Catalonia and Certified Lean Six Sigma Green-belt. He has developed his career in the field of Technology Consulting and Process in leading companies (IBM Global Business Services, PricewaterhouseCoopers (PwCC)) in which it has assumed leadership roles Practices Document Management and Process Management, both locally and European. Currently he's Responsible for Europe of services Consulting Solutions Process Management (BPM). He has worked as a consultant with a wide range of companies in the financial sector (Caja Madrid, Barclays) and pharmaceuticals (Roche, Novartis, Esteve, Almirall, Grífols) environments where information management and processes has a close relationship with Quality Management and Efficiency Improvement.

Associates entities

Collaborating partners

Career opportunities

  • Responsible for operational organization
  • Director of processes
  • Chief Process Officer (CPO).
  • Process optimization consultant.
  • Responsible for business management systems.

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  • If you have any doubts about the lifelong learning course.
  • If you want to start the registration procedure.
How to start admission
To start the enrolment process for this programme you must complete and send the form that you will find at the bottom of these lines.

Next you will receive a welcome email detailing the three steps necessary to formalize the enrolment procedure:

1. Complete and confirm your personal details.

2. Validate your curriculum vitae and attach any additional required documentation, whenever this is necessary for admission.

3. Pay €110 in concept of the registration fee for the programme. This fee will be discounted from the total enrolment fee and will only be returned when a student isn't admitted on a programme.

Once the fee has been paid and we have all your documentation, we will assess your candidacy and, if you are admitted on the course, we will send you a letter of acceptance. This document will provide you with all the necessary information to formalize the enrolment process for the programme.




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