Subjects
- Common characteristics of improvement programmes
- Specific features of Six Sigma
- The role of management
- Selection of projects
- Organisation and methodology
Module 2: DEFINE Stage
- Establishing objectives
- Indicators and metrics
- Assessment of financial impact
- General process flowchart
Module 3: MEASUREMENT Stage
- Outlining questions in order to perform the diagnosis
- Analysis of existing data
- Evaluating the measurement system
- Collecting new data
Module 4: ANALYSE Stage
- Analysis of the process and data
- Lean methodology and statistical techniques
- Drawing conclusions from data
Module 5: IMPROVEMENT
- Possible improvements and selecting the most suitable improvements
- Pilot tests
- Implementation
Module 6: CONTROLS
- Standardisation of the new process
- Establishing the control chart
- Monitoring the indicators
- End of project
- The programme is completed with an optional improvement project on a specific situation in which the Six Sigma method is used. Participants will be supported by a tutor, who will be one of the lecturers, during the course of the project.