Business Process Management (BPM)

Lifelong learning course. Face-to-face.


UPC School


Business Process Management: la eficiencia en los procesos de negocio
6 ECTS. 63 teaching hours.
  • Basics of BPM: What is BPM? Real cases.
  • BPM in the context of the company.
  • Review of case studies and tools used.
  • How to ask for and propose a BPM project with guarantees of success?.
  • Technical overview of BPM for laypersons.
  • How can we measure the goals that can be achieved with BPM?
  • Practical view of process modelling.
  • A methodology for successful implementation of BPM solutions.
  • Profiles, capabilities and requirements of BPM professionals.
  • Process Inventory, Variation Analysis, and Roadmap; the answer to your BPM roadmap.
  • Lean Six Sigma and BPM.
  • The BPM Journey or "How to take the BPM journey to success."
  • Process architecture: laying the foundations for a productive processes model.
  • BPM Governance; the keys to success in BPM project management.
  • The concept of Process Discovery; good practices for process analysis.
  • Process modelling: AS-IS.
  • Applying business rules.
  • Identifying improvements and defining TO-BE.
  • Construction of a case study using the methodology.
  • BPM and Mobility.
  • Process Data Mining; analysing process data to optimise the business.


Start admission
Information form
(34) 93 112 08 70

(63 teaching hours)

Start date:
Start date:15/02/2017 End date:12/07/2017
Wednesday  18:30 to 21:30
Taught at:
Tech Talent Center
C/ de Badajoz, 73-77
08005 Barcelona

Registration fee:
1.400 €

Language of instruction:

Registration open until the beginning of the course or until end of vacancies.

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