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Management & Quality Assurance in IT Projects

Postgraduate course. Face-to-face.

Presentation

9th EDITION
UPC School

This postgraduate course can be attended as part of the master's degree IT Project & Service Management.

The increased importance of IT systems in businesses today has been a real boost to the careers of professionals working in ITC departments. Before IT professionals merely assisted business processes in companies, now they have the challenge of efficiently managing IT projects that only continue to grow in number and scope. Management of a project portfolio in a company is as fundamental now as it was before, but before it was based on excellence in management of one project at a time. This is why the decisions that are made in the ITC department must be in line with the needs of the business and need to be beneficial for both the business and the ITC department.

Up until recently the goal of the ITC department was only to manage information (volume, integrity, security, broadband, response time). Nowadays, the technical aspects are still very important but this department has had to adapt to technological development and start providing assistance to business objectives and management of project portfolios in companies. This means that IT departments now govern business processes, from the receipt of orders to the prioritisation and assignment of human and financial resources within the company.

IT professionals today must know how to use ITC tools that can properly manage services as well as innovation. This program is aimed at professionals who are seeking to complement their management training in IT projects, Project portfolio management, IT governance and service management and engineering.

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Aims

  • To comprehensively learn about the important concepts, methods and technologies in IT project management.
  • To develop the managerial skills required in project management: team leadership, management and motivation.
  • To become familiar with the most widely used quality management models on the market.

Who is it for

  • IT Engineers with advanced or associates degrees.
  • Degree holders with equivalent abilities learned on the job or from other additional professional training.
  • Managers of Information Services departments who are interested in getting a Master's degree in this area.

Content

Subjects

Managing IT Projects
10 ECTS. 81 teaching hours.
1. IT Project Design, Stages, Methods
2. Estimation, Planning and Monitoring Techniques
3. Team Management and Leadership
4. Financial and Economic Management
5. Risk Management
Quality Management in IT Projects
5 ECTS. 42 teaching hours.
1. Introduction to quality. The cost of quality.
2. Quality management in the life cycle.
3. Quality assurance and control.
4. Strategies, planning and risk management in tests.
5. PMBOK and project quality management.
6. Total quality and quality management models (EFQM, ISO 9000, etc.)
7. Process improvement models (CMMI, SPICE, etc.)
8. Introduction to CMMI. CMMI for development level 2.
The UPC School reserves the right to modify the contents of the programme, which may vary in order to better accommodate the course objectives.

Management & Faculty

Academic management

  • Botella López, Pere
    Industrial Engineer, Doctor in Computer Science, Professor, Department of Engineering Services and Information Systems at the UPC. Professor of Software Engineering and Project Management in the FIB-UPC for more than 35 years. He has been Dean of the FIB and Vice Chancellor of the UPC. Currently working with the UPC School and member of the scientific committee of ACIE.

Academic coordination

  • Sogas Roca, Francesc
    Manager at Zurich Insurance Group. Bachelor's degree in Informatics Engineering, FIB-UPC, and Master in Information Systems and Technology Management and Administration, UOC.

Teaching staff

  • Agustí i Mas, Joan Carles
    Senior SOA Consultant.
  • Ballarín Latre, Àlex
    Computer Engineer (UPC). He is founding member of Cynertia Consulting and ITNOVE.com, from where he helps to incorporate agility in organizations. He is the director of Agile IT Management program and professor of the Master in IT Project & Service Management and the postgraduate course on Lean Startup Creation.
  • Botella Plana, Albert
    Computer Engineer (UPC), General Manager at Altran. ITIL v3 Foundations Certificate and i postgraduate degree in Management Information Systems (UPC)
  • Escudero Sabadell, Xavier
    Computer Engineer (UPC). Testing Advanced Manager Certificate by ISTQB. Expert in the implementation of methodologies and in governance of software quality, aspects developed in its current position in the CTTI (Centre for Telecommunications and Information Technologies of Generalitat de Catalunya).
  • Hernández Barjola, Salvi
    Computer Engineer by the UPC, in the direction of the Posgraduado Technologies, an MBA from UPC-EAE. Creation Companies by ESADE and General Management Program (PDG) by IESE. Managing Director of Sigma Consulting - Arek. Consulting and advisory expert and business consultancy in Financial's managing people, Information Systems, Management of Projects and processes. Coach, lecturer and lecturer at various universities, business schools and companies.
  • Martínez Sánchez, Lluís
    Superior Telecommunications Engineer from the UPC. Managing Partner of the consulting G2, Government and IT Management. Subject Matter Expert ITIL Portfolio in AXELOS. Courts member Finals work Grade EUM Innovative Projects. Certificates in ITIL, CobiT and Lean. Collaborating in specialist literature (ITIL, CobiT, ISO20000, IT Outsourcing).
  • Mir Casals, Josep
    Electronics Engineer (UPC) degree in Market Technniques and Research (UOC), Master in Operations Management (ESADE). Project Management Professional by PMI. Public Sector Customers Manager at T-Systems. He has over 25 years experience in IT companies: Telefónica, Indra, Coritel /Accenture, EDS and T-Systems
  • Riart Solans, Marc
    Telecommunications Engineer degree (UPC). IT Architect certification by The Open Group. IBM Software Architect.
  • Roca Fabregat, Josep Oriol
    BSc IT Engineering (UPC). Masters Business Administration (UPC). Information Systems Consultant.
  • Rodríguez Cámara, Núria
    Degree in Mathematics from the Universitat de Barcelona. Postgraduate Management and Software Quality (FPC). DEA (Advanced Studies Diploma) in Statistics from the Universitat Politècnica de Catalunya. Currently responsible for the quality area of PRISMA service at UPC.
  • Roy Torras, Ramon
    Computer Engineer (UPC). Master in Banking and Finance (UPF). Certificate in Business Excellence / CIBE (Columbia University). Responsible Education Service, ITTERIA.
  • Trujillo Gaona, Joan
    Engineer in EUITIB. Certified ITIL v3 ITIL v3 Expert. L Service Manager at Telefonica and expert support systems governance and management of IT Services and Production Systems. Internal professor at School of Technical Excellence Telefonica Collaborating in specialist literature (ITIL, ISO20000, LEAN) and itSMF Spain - Catalunya.

General information

Credits
15 ECTS (123 teaching hours)
Start date
Start date:16/10/2017End date:11/01/2018
Timetable
Monday  18:30 to 21:30Tuesday  18:30 to 21:30Wednesday  18:30 to 21:30Thursday  18:30 to 21:30
Taught at
Tech Talent Center
C/ de Badajoz, 73-77
08005 Barcelona
map
Contact
Telephone: 610548181
Degree
Postgraduate diplomas issued by the Universitat Politècnica de Catalunya. Issued pursuant to art. 34.1 of Organic Law 4/2007 of 12 April, amending Organic Law 6/2001 of 21 December, concerning Universities. To obtain this degree it is necessary to have an official or recognized university degree equivalent to a bachelor's degree or diploma. Otherwise, the Fundació Politècnica de Catalunya will only award them a a certificate of completion.

In the case of having a foreign degree check here.
Virtual Campus
The students on this Postgraduate course will have access to the My_Tech_Space virtual campus, an effective work and communication platform for students, lecturers and course directors and coordinators. My_Tech_Space allows students to find background material for their classes, to work in teams, ask their lecturers questions, consult their marks, etc.
Employment service
Students can access job offers in their field of specialisation on the My_Tech_Space virtual campus. Applications made from this site will be treated confidentially. Hundreds of offers appear annually of the UPC School of Professional & Executive Development Employment service .The offers range from formal contracts to work placement agreements.
Registration fee
3.100 €
The registration fee must be paid before the beginning of this Postgraduate course.
See the section Discounts, loans and financial aid for possibilities of advantageous financing conditions.

Applicants are given the option of making a voluntary €5 contribution when formalising their enrolment. As part of the UPC's 0.7% Campaign, this donation will go towards meeting charitable needs in developing countries.

0.7%

Language of instruction
Spanish
Payment of enrolment fee
The enrolment fee can be paid:
- In a single payment to be paid within the deadline specified in the letter of admission to the programme
- In two instalments:
  • 60% of the amount payable, to be paid within the deadline specified in the letter of admission to the programme
  • Remaining 40% to be paid up 10 days before the starting date of the programme

Related entities

Coorganisers

Strategic partners

  • Information Technology Service Management Forum

Collaborators