The importance that Information Technologies (IT) have assumed has increased the importance of IT professionals in organisations. While they previously focused on supporting their business processes, they must now meet the challenge of efficiently managing a growing number of IT projects and services, which is now known as digital transformation. The decisions made in IT departments must therefore be consistent with the needs of the business and its strategy, at a time when digitalisation is becoming a critical point in organisations.
Until now, the primary task of IT departments has been to manage information (volume, integrity, security, bandwidth, response time). Technical aspects have remained very important, but the sector has had to adapt to the development of technology and it now has to provide support for business objectives and manage a portfolio of projects and services experiencing continued growth.
Today's IT professionals must have tools that allow them to manage projects and services properly, as well as innovation through ICTs, and align their work with the organisation's strategic areas.
The programme is aimed at professionals who are members of project teams (programmers, designers, analysts, etc.) and those wanting to complement their training as IT project managers, IT services portfolio managers or IT services project managers, while remaining aligned with the governance of their organisation.