UP

Service Management & Engineering

Postgraduate course. Face-to-face.

Content

5th EDITION
UPC School
This postgraduate course is also part of the training track for the master's degree IT Project & Service Management.

Subjects

Service Oriented Computing
6 ECTS. 36 teaching hours.
1. Services Oriented-Architectures
2. Web services
3. Cloud Computing
Business Modelling
4 ECTS. 24 teaching hours.
1. Process Modelling Concepts
2. BPMN (Business Process Modelling Notation)
3. Introduction to BPEL (Business Process Execution Language)
Services Management Models
5 ECTS. 30 teaching hours.
1. CMMI - SERV
2. ITIL (Includes preparation certification)
3. Introduction to Lean Service Management

Services Management
7 ECTS. 42 teaching hours.
1. Overview of Service Science
2. Service Design and Strategy
3. Innovation in Services
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Information form
Send
(34) 93 112 08 83

Credits:
22 ECTS
(132 teaching hours)

Start date:
Start date:15/01/2018 End date:09/04/2018
Timetable:
Monday  18:30 to 21:30Tuesday  18:30 to 21:30Wednesday  18:30 to 21:30Thursday  18:30 to 21:30
Taught at:
Tech Talent Center
C/ de Badajoz, 73-77
Barcelona
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Registration fee:
4.100 €

Language of instruction:
Spanish

Registration open until the beginning of the course or until end of vacancies.

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