UP

Service Management & Engineering

Postgraduate course. Face-to-face.

Content

5th EDITION
UPC School
This postgraduate course is also part of the training track for the master's degree IT Project & Service Management.

Subjects

Service Oriented Computing
6 ECTS. 36 teaching hours.
1. Services Oriented-Architectures
2. Web services
3. Cloud Computing
Business Modelling
4 ECTS. 24 teaching hours.
1. Process Modelling Concepts
2. BPMN (Business Process Modelling Notation)
3. Introduction to BPEL (Business Process Execution Language)
Services Management Models
5 ECTS. 30 teaching hours.
1. CMMI - SERV
2. ITIL (Includes preparation certification)
3. Introduction to Lean Service Management

Services Management
7 ECTS. 42 teaching hours.
1. Overview of Service Science
2. Service Design and Strategy
3. Innovation in Services
The UPC School reserves the right to modify the contents of the programme, which may vary in order to better accommodate the course objectives.
Information sessions
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Information form
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(34) 93 112 08 83

Credits:
22 ECTS
(132 teaching hours)

Start date:
Start date:15/01/2018 End date:09/04/2018
Timetable:
Monday  18:30 to 21:30Tuesday  18:30 to 21:30Wednesday  18:30 to 21:30Thursday  18:30 to 21:30
Taught at:
Tech Talent Center
C/ de Badajoz, 73-77
Barcelona
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Registration fee:
4.100 €

Language of instruction:
Spanish

Registration open until the beginning of the course or until end of vacancies.

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