UP

IT Project & Service Management

Master's degree. Face-to-face.

Management & Faculty

9th EDITION
UPC School

Academic management

  • Botella López, Pere
    An Industrial Engineer and doctor in Computer Science, Professor at the Services and Information Systems Engineering Department at the UPC. Professor of Software Engineering and Project Management at the FIB-UPC for more than 35 years. He is a past dean of the FIB and vice-rector of the UPC. He currently works with the UPC School and is a member of the scientific committee at the ACIE.

Teaching staff

  • Agustí i Mas, Joan Carles
    Senior SOA Consultant.
  • Botella Plana, Albert
    Computer Engineer (UPC), General Manager at Altran. ITIL v3 Foundations Certificate and i postgraduate degree in Management Information Systems (UPC)
  • Escudero Sabadell, Xavier
    Computer Engineer (UPC). Testing Advanced Manager Certificate by ISTQB. Expert in the implementation of methodologies and in governance of software quality, aspects developed in its current position in the CTTI (Centre for Telecommunications and Information Technologies of Generalitat de Catalunya).
  • Fernández Peramiquel, Xavier
    Founder and Director of Engineering at Abiquo Holding S.L. Company
  • Hernández Barjola, Salvi
    Computer Engineer by the UPC, in the direction of the Posgraduado Technologies, an MBA from UPC-EAE. Creation Companies by ESADE and General Management Program (PDG) by IESE. Managing Director of Sigma Consulting - Arek. Consulting and advisory expert and business consultancy in Financial's managing people, Information Systems, Management of Projects and processes. Coach, lecturer and lecturer at various universities, business schools and companies.
  • Martínez Sánchez, Lluís
    Senior Engineer in Telecommunications from the UPC. Managing partner of the consultancy G2, Government and IT Management. Subject matter expert ITIL Portfolio in Axelos. Member of courts of final works of degree of the EUM innovative projects. Certificates in ITIL, COBIT and Lean. Collaborator in specialized IT bibliography (ITIL, CobiT, ISO20000, IT Outsourcing). He has more than 20 years of experience in IT consulting and management, specializing in strategy, negotiation and service management.
  • Mir Casals, Josep
    Technical engineer in Electronics from UPC, graduated in Research and Market Techniques from the UOC, and Master in Operations Management from ESADE and PMI-PMP and ITIL-Foundation Certificate. He is a manager of clients from the public sector at T-Systems. It has more than 25 years of experience in companies in the ICT sector: Telefónica, Indra, Coritel/Accenture, EDS and T-Systems.
  • Navarro-Soto Ballester, Andrés
    Computer Engineer (UPC). Degree in Marketing (UOC). Diploma in Management-PDD (IESE). Expert in the management and governance of ICT. He is currently the Director of Business Applications Services at UPCnet, the ICT consulting company at UPC.
  • Reig Armero, Xavier
    Ingeniero Superior en Informática por la Facultad de Informática de Barcelona. Máster en Project Management y Software Development por la Carnegie Mellon en el campus de Silicon Valley. Project Manager en Microsoft USA y Londres. Project Manager en Softonic. Chief Technology Officer en Beezy, una startup con sede en Barcelona.
  • Riart Solans, Marc
    Telecommunications Engineer degree (UPC). IT Architect certification by The Open Group. IBM Software Architect.
  • Rodríguez Cámara, Núria
    Degree in Mathematics from the University of Barcelona. Postgraduate Management and Software Quality (FPC). DEA (Diploma of Advanced Studies) in Statistics by the UPC. More than 15 years of experience in the management of the quality of ICT units, tasks currently developed by the Tic Support Service, Innovation and quality of the ICT Area of ​​the UPC.
  • Roy Torras, Ramon
    Computer Engineer (UPC). Master in Banking and Finance (UPF). Certificate in Business Excellence / CIBE (Columbia University). Responsible Education Service, ITTERIA.
  • Rus Ruiz, Esther
    Telecommunications Engineer (UPC). Information Security Manager (CISM) from ISACA. Specialist in security projects, data protection and business continuity management.
  • Serrat Rodeja, Joan
    Ingeniero Superior Industrial por ETSEIB-UPC. Después de una primera etapa profesional en empresas de Consultoría, como Accenture o Sema Group desde el 2005, trabajo en el departamento TI del grupo DAMM. Durante 10 años he estado BRM del área comercial/marketing. Actualmente responsable de PMO & Govern IT.
  • Taxonera Isart, Francesc
    Telecommunications Engineer (UPC). Master in Business Administration (La Salle). Master Certified Architect (The Open Group). Currently at IBM as Senior Architect assigned to large accounts.
  • Trujillo Gaona, Juan
    Director adjunto de itSMF España y Director para Catalunya, es Service Manager Expert y Estudió Ingeniería Técnica en máquinas eléctricas en la Escuela Universitaria de Ingeniería Técnica Industrial de Barcelona. Actualmente comparte su experiencia de 20 años en Telefónica, en su empresa ITSMGAMES COM dedicada a la gamificación, y es tutor / profesor de Gestión y Modelos de aplicación de Servicios TI en el máster en ITPSM - IT Project & Service Management. Experiencia como profesor interno en Escuela de Excelencia Técnica en Telefónica, en Consultoría de Gestión de Servicios, y Auditoría interna en Telefónica (esencialmente ISO20K, 27K. e implantando ITIL, LEAN, CobiT, ISO20000, sistemas avanzados de Procces Mining, Gestión de Sourcing, IT Governance, Cuadros de mando, User Experience, BI, ERP's, Tools,etc. y en Sistemas de Gestión del Conocimiento, basados en CMS, Sharepoint, etc.
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INFORMATION 2018-19 EDITION

Next course:
October 2019

Credits:
60 ECTS
(366 teaching hours)

Timetable:
Monday  18:30 to 21:30Wednesday  18:30 to 21:30Thursday  18:30 to 21:30
Taught at:
Tech Talent Center
C/ de Badajoz, 73-77
Barcelona
map

Registration fee:
8.700 €

Language of instruction:
Spanish

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