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Home   >  Master's & postgraduate courses  >  Education  >  Continuing education course in Business Process Management (BPM)
We advise you! Request information or admission
  • discount

    BENEFIT FROM SPECIAL TERMS ON REGISTRATION BEFORE 19 DECEMBER!

    ASK YOUR PROGRAM ADVISOR!

Presentation

Edition
4th Edition
Credits
10 ECTS (90 teaching hours)
Delivery
Online
The sessions will be live and online.
Language of instruction
Spanish
Fee
€2,350
Special conditions on payment of enrolment fee and 0,7% campaign
Take advantage of the special enrollment conditions in this admission round! Complete your enrollment by December 19. Ask your Program Advisor!.
Start date
Start date: 04/02/2025
End date: 27/05/2025
Timetable
Tuesday: 6:30 pm to 9:30 pm
Thursday: 6:30 pm to 9:30 pm
Taught at
Online
Why this continuing education course?

The Business Process Management (BPM) is an innovative process management specialty which is based on breakthroughs in the analysis of information and backed by technology. It has become the key piece of modern corporate technological architecture for facilitating and supporting digital transformation. Corporations of all sizes (banks, insurance companies, telephone/mobility operators, industrial companies, etc.) are now using it in order to be able to compete successfully with the new digital native companies.

These organizations need professionals who are experts in process management capable of optimizing processes, responding to the constant demands of the market and regulations, and taking advantage of digitization as a tool for continuous improvement.

During the lifelong learning course in Business Process Management (BPM), the keys on how to configure and propose the process architecture to organizations are addressed, with real application examples and technologies from companies such as Appian, IBM and Celonis.

Throughout the training, it is addressed, in a practical way, how to use analytical tools, beyond traditional business intelligence (BI) tools, with innovative technologies such as artificial intelligence, the internet of things or process mining. Dashboards and predictions will also be designed to obtain valuable information, to properly focus projects in terms of planning, estimation of efforts and costs.

Course participants will specialize in BPM management, to contribute to the excellence of the operating model of organizations.

Aims
  • To know the concepts around the specialty of Business Process Management (BPM), such as Lean, Six Sigma, process mining, efficiency, effectiveness, workflows, business rules and case management.
  • To understand the major advantages involved in analysing, modelling and documenting business processes aligned with organisations strategic objectives.
  • To have BPM management implementation frameworks, tested with great success, that allow realistic, successful, viable and sustainable plans to be carried out.
  • To learn about real cases of companies that have decided to bet on the BPM specialty.
  • To apply real market leading solutions on practical basis, with a broad overview of the solutions on the market.
  • Applying BPM for the digital transformation of companies will act as an engine for process innovation.
Who is it for?
  • Professionals interested in improving the efficiency of their organizations through BPM.
  • College graduates interested in business improvement through proper management of business processes.
  • Professionals and graduates wishing to supplement their knowledge with a range of skills inherent in Management of/for processes (analysis, synthesis, communication, government, BPM project management).
  • Professionals and graduates interested in the application of the latest technological innovations (Artificial Intelligence, Process Mining, Advanced Analytics, Internet of Things) to the operational improvement of companies.

Training Content

List of subjects
6 ECTS 54h
Business Process Management: the Efficiency in Business Processes
  • BPM concepts: Process, BPM and real examples
  • BPM in the context of the company
    • Component operating model (CBM) and opportunities for improvement.
    • Keys to success in BPM projects.
    • Request and proposal of a BPM project with guarantees of success.
    • Measurement of objectives with the BPM: Key Performance Indicator (KPI).
  • Technical overview of BPM: types of solutions
    • Market overview of BPM solutions: introductory sessions from the main suppliers in the market (IBM, PegaSystems, Appian, SoftwareAG, etc.).
  • Methodology
    • Good practices from experience: discover, model, document and analyze a process repository.
    • Methodology for the implementation of BPM solutions: agile implementation.
    • Profiles, capacities and requirements of the professionals involved in BPM.
  • Holistic view of BPM
    • The BPM Journey or 'How to ensure success in your BPM Transformation?'
    • Relationship between Lean Six Sigma and BPM.
    • Process Inventory Variation Analysis and Roadmap (PIVAR): sustainability applied to process management.
    • Process optimization: identification and prioritization of improvements.
  • Governance in BPM projects
    • Change management and communication.
    • Excellence in BPM: launch of a Center of Excellence (CoE).
  • Business Rules Management
    • Decision Definition and Notation (DMN).
    • Application of AI to intelligent decision making.
4 ECTS 36h
Process Oriented Data Science
  • Internet of Things (IoT) and BPM
    • Benefits and common application points of these technologies on business process management.
  • The application of AI in process management
    • Introduction to Generative AI. Natural Language Processing (LLM) technology in process management.
    • Process automation: process improvement with robotic process automation (RPAs), alerts and business rules.
    • Review of real examples of process mining application with ChatGPT.
  • Using process mining for the analysis of process and regulatory compliance: relating reality and models. AS-IS process mapping vs. the reference model.
Degree
Continuing education course qualification in Business Process Management (BPM), issued by the Universitat Politècnica de Catalunya. Issued by virtue of the provisions of art. 7.1 of Organic Law 2/2023 of 22 March, concerning the University System, and art. 36 of Royal Decree 822/2021 of 28 September, which establishes the organisation of university education and the procedure for ensuring its quality. A prior official university qualification is necessary to obtain it. Otherwise, the student will receive a certificate of completion of the programme issued by the Fundació Politècnica de Catalunya. Lifelong learning studies at the Universitat Politècnica de Catalunya are approved by the University's Governing Council on an annual basis. (See details appearing on the certificate).

Learning methodology

The teaching methodology of the programme facilitates the student's learning and the achievement of the necessary competences.

The sessions in the course will be live and online.

The programme is designed to foster student involvement and participation in the sessions, while facilitating assiduous supervision by academic management and teaching staff throughout the programme.


Learning tools
Participatory lectures
A presentation of the conceptual foundations of the content to be taught, promoting interaction with the students to guide them in their learning of the different contents and the development of the established competences.
Practical classroom sessions
Knowledge is applied to a real or hypothetical environment, where specific aspects are identified and worked on to facilitate understanding, with the support from teaching staff.
Solving exercises
Solutions are worked on by practising routines, applying formulas and algorithms, and procedures are followed for transforming the available information and interpreting the results.
Case studies
Real or hypothetical situations are presented in which the students, in a completely participatory and practical way, examine the situation, consider the various hypotheses and share their own conclusions.
Success stories
Outstanding business knowledge and experiences with high added value acquired during an outstanding professional career are presented and shared.
Flipped classroom
The contents are prepared prior to the face-to-face lessons. Practical sessions take place in the classroom, which enable understanding and application of concepts to real cases and the expansion of knowledge with more technical and specialised details.
Assessment criteria
Attendance
At least 80% attendance of teaching hours is required.
Level of participation
The student's active contribution to the various activities offered by the teaching team is assessed.
Solving exercises, questionnaires or exams
Individual tests aimed at assessing the degree of learning and the acquisition of competences.
Work out projects
Studies on a specific topic, by individuals or groups, in which the quality and depth of the work is assessed, among other factors.
Completion and presentation of the final project
Individual or group projects in which the contents taught in the programme are applied. The project can be based on real cases and include the identification of a problem, the design of the solution, its implementation or a business plan. The project will be presented and defended in public.
Work placements & employment service
Students can access job offers in their field of specialisation on the My_Tech_Space virtual campus. Applications made from this site will be treated confidentially. Hundreds of offers of the UPC School of Professional & Executive Development employment service appear annually. The offers range from formal contracts to work placement agreements.
Virtual campus
The students on this continuing education course will have access to the My_ Tech_Space virtual campus - an effective platform for work and communication between the course's students, lecturers, directors and coordinators. My_Tech_Space provides the documentation for each training session before it starts, and enables students to work as a team, consult lecturers, check notes, etc.

Teaching team

Academic management
  • Escolano Peinado, Carlos
    info
    View profile in futur.upc / View profile in Linkedin
    Doctor in computer science from Universitat Politècnica de Catalunya (UPC) and master's degree in Artificial Intelligence from the UPC. He is currently a researcher at the UPC's Department of Signal Theory and Communications and at the Barcelona Supercomputing Center (BSC), as well as an associate professor at the UPC's Department of Computer Science. His area of expertise is natural language processing, especially multilingual machine translation with neural networks.
Teaching staff
  • Escolano Peinado, Carlos
    info
    View profile in futur.upc / View profile in Linkedin
    Doctor in computer science from Universitat Politècnica de Catalunya (UPC) and master's degree in Artificial Intelligence from the UPC. He is currently a researcher at the UPC's Department of Signal Theory and Communications and at the Barcelona Supercomputing Center (BSC), as well as an associate professor at the UPC's Department of Computer Science. His area of expertise is natural language processing, especially multilingual machine translation with neural networks.

Associates entities

Collaborating partners

Career opportunities

  • Responsible for operational organization
  • Director of processes
  • Chief Process Officer (CPO).
  • Process optimization consultant.
  • Responsible for business management systems.

News

Videos
Joan Muñoz Poveda, profesor del curso en BPM

Request information or admission

Information and guidance:
Isabel de la Fuente Larriba
(34) 93 115 57 51
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Name:

Course: Business Process Management (BPM)

Fee: €2,350

Submit and make the payment
  • If you have any doubts about the continuing education course.
  • If you want to start the registration procedure.
How to start admission
To start the enrolment process for this programme you must complete and send the form that you will find at the bottom of these lines.

Next you will receive a welcome email detailing the three steps necessary to formalize the enrolment procedure:

1. Complete and confirm your personal details.

2. Validate your curriculum vitae and attach any additional required documentation, whenever this is necessary for admission.

3. Pay €110 in concept of the registration fee for the programme. This fee will be discounted from the total enrolment fee and will only be returned when a student isn't admitted on a programme.

Once the fee has been paid and we have all your documentation, we will assess your candidacy and, if you are admitted on the course, we will send you a letter of acceptance. This document will provide you with all the necessary information to formalize the enrolment process for the programme.





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ACADEMIC AND ECONOMIC REGULATIONS

The Fundació Politècnica de Catalunya reserves the right to modify content, price, location, timetable and dates prior to the start of the course. Registration on the course will not be confirmed until payment has been made.

Registration rights. The interested party must make payment of the specified registration fee for the course. This fee will be deducted from the full course fee and will only be reimbursed if the applicant is not admitted.

Cancellation or deferment.The Fundació Politècnica de Catalunya reserves the right to cancel or defer a course if the minimum number of students is not met. In case of cancellation or non-admittance, the Fundació Politècnica de Catalunya will return all amounts paid in full, without any additional compensation. In case of deferment, applicants may request reimbursement of fees paid.

Cancellation of registration.
In the event of withdrawal or cancellation of the registration, the student must notify the UPC School in writing beforehand.
  • If this request for cancellation is made 45 days before the start of the programme, the UPC School will retain only 30% of the total registration fee and refund the difference paid.
  • In the event that the application request is made within 45 calendar days and the beginning of the programme, the UPC School will retain 60% of the registration fee.
  • No applications for refunds may be made after the programme has started.
Under exceptional circumstances, refunds of the registration fee will be made if the student's cancellation is due to one of the following circumstances:
  • Denial of a visa, subject to submission of supporting documentation. In this case, the UPC School will refund the registration fee less 300 Euros for administrative expenses.
  • Serious illness or accident accredited by an official medical certificate, stating the start date of the illness and the anticipated convalescence period. In this situation the UPC School's decision will be as follows:
    • If the notification takes place up to one month after the start of the programme, it will refund the amount actually paid, less 300 Euros as administrative expenses.
    • No refunds will be made after a month after the start of the programme. It will be only be possible to use the amount paid as a deposit for the registration fee of the next programme. This procedure entails no administrative fee for the student. The price difference between the new registration fee and the amount previously paid will be payable by the student under all circumstances.

Changes in registration. Any changes in registration, previously authorised by the Fundació Politècnica de Catalunya, will incur a 300 € administration fee.

Discounts.
  • Discounts are non-accumulable. The greater discount of those requested will be applied.
  • Discounts can only be applied under prior application and approval.
  • Once registration has been confirmed, no discount will be applied.
  • Students are responsible for placing applications for any discounts.

Qualification. In order to obtain the Qualification/Diploma issued by the Polytechnic University of Catalonia, the student must be in possession of a recognised university qualification or internal university qualification equivalent to a degree or diploma. If this is not the case, the student will receive a certificate of completion for the course, issued by the Fundació Politècnica de Catalunya. Students with outstanding payments due to the Fundació Politècnica de Catalunya or who has not approved all the credits necessary to overcome the program before the date of completion of this program will not be eligible to receive any qualification, diploma or certificate.

Barcelona, October 31, 2017


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